Privacy Policy

Last Updated: June 09, 2026

Noor Express (“we”, “us”, or “our”) operates the website https://noorexpress.in (the “Site”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with us.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, shipping address, and billing address.
Account Information: If you create an account, we store your login credentials and order history.
Payment Information: We do not store your full credit/debit card details. Payments are processed securely by third-party gateways (Razorpay, PayU, etc.).
Order & Transaction Data: Products purchased, order value, and delivery details.
Automatically Collected Information:
- IP address, browser type, device information, and operating system.
- Cookies, web beacons, and similar tracking technologies.
- Usage data (pages visited, time spent, etc.).

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders.
To communicate with you about orders, deliveries, and customer service.
To improve our website, products, and services.
To send promotional offers, newsletters, and marketing communications (you can opt-out anytime).
To prevent fraud and ensure the security of our Site.
To comply with legal obligations.

3. Sharing of Your Information

As a reseller, we share your information only as necessary:

With shipping partners (Delhivery, DTDC, India Post, etc.) to deliver your orders.
With payment processors for transaction processing.
With suppliers/manufacturers (only the information required for order fulfillment, such as shipping address).
With legal authorities if required by law.
We do not sell your personal data to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

We may also use Google Analytics or similar tools to understand visitor behavior.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Withdraw consent (where applicable).

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch with us at:

Email: [your-email@noorexpress.in] Phone: [Your Contact Number] Address: [Your Business Address, City, India]